Preview Questions Corporate Event Planner | Role Specific Skill

Question 1: What steps would you take if the event's catering vendor provides the wrong menu just days before the event?

Which action should you take?

Choose only one option

Communicate immediately with the vendor, negotiate a solution, and explore backup options

Cancel the entire catering service and find a new vendor

Ignore the problem and serve the wrong menu without informing the guests

Accept the mistake and proceed with the incorrect menu

Question 2: How should a Corporate Event Planner manage a situation where the event venue does not meet the expected standards?

Which action should you take?

Choose only one option

Ignore the issue and hope it does not affect the event

Shift the blame to the client and avoid addressing the issue

Proceed with the event despite the shortcomings and address concerns later

Communicate with the venue manager to address the issue immediately and find a solution

Question 3: How can a Corporate Event Planner effectively manage client communication during a multi-day event?

Which action should you take?

Choose only one option

Only communicate with the client once each day

Wait for the client to reach out for updates

Provide regular updates, anticipate needs, and adjust the plan as necessary while maintaining continuous contact

Assume the client will not need any updates throughout the event

Question 4: If a client becomes unhappy with the event even after everything has been meticulously planned, how do you address their concerns?

Which action should you take?

Choose only one option

Blame external factors for the issues without attempting a solution

Disregard their complaints and continue with the event

Tell the client they are too demanding and dismiss their concerns

Listen to their concerns, empathize, and work to rectify any issues immediately

Question 5: How should a Corporate Event Planner handle a situation where the vendor delivers a service of lower quality than promised?

Which action should you take?

Choose only one option

Tell the vendor the service is unsatisfactory without seeking a solution

Continue without addressing the issue and hope the client does not notice

Ignore the issue and continue with the event

Negotiate for a discount or service compensation and ensure the issue is addressed

Question 6: How do you handle a client who insists on last-minute changes that could potentially affect the quality of the event?

Which action should you take?

Choose only one option

Assess the feasibility of the changes, communicate the risks involved, and offer alternatives

Ignore the last-minute request and proceed as planned

Agree to their changes without assessing the impact

Tell the client that changes are not possible, regardless of the situation