Preview Questions Employee Relations Manager | Role Specific Skill

Question 1: How do you implement "360-degree feedback" effectively in FMCG performance management?

Which action should you take?

Choose only one option

By using 360-degree feedback solely for employee evaluation without development focus

By collecting feedback from peers, managers, and subordinates, ensuring anonymity, and integrating it into development plans

By providing 360-degree feedback without analyzing or acting on it

By only gathering feedback from supervisors and excluding peer input

Question 2: How would you address "miscommunication" about a new company policy within a team in FMCG?

Which action should you take?

Choose only one option

By instructing employees to read the policy on their own and ask questions later

By ignoring the issue and letting supervisors handle it independently

By facilitating open forums for clarification and feedback to ensure all employees understand

By assuming the issue will resolve itself without intervention

Question 3: How can an Employee Relations Manager foster a conflict-resilient culture in an FMCG workplace?

Which action should you take?

Choose only one option

By taking a hands-off approach and letting employees resolve conflicts on their own.

By promoting open communication, providing conflict resolution training, and encouraging a problem-solving mindset.

By avoiding discussions about conflict and focusing only on productivity.

By focusing solely on enforcing rules and ignoring interpersonal relationships.

Question 4: How would you handle a situation where "personal bias" is affecting grievance resolution in FMCG?

Which action should you take?

Choose only one option

By ensuring impartiality, involving an external mediator if needed, and basing decisions on facts rather than personal feelings

By removing the parties involved from the situation entirely

By ignoring the issue and relying solely on the individual's judgment

By allowing personal biases to guide the resolution process

Question 5: How would you manage "communication during crises" in FMCG to ensure clarity and reduce panic?

Which action should you take?

Choose only one option

By providing regular updates through official channels, ensuring transparency and consistency

By limiting communication to management-level personnel only

By giving out vague or incomplete information to avoid raising concerns

By waiting for the situation to settle before communicating any details

Question 6: How would you handle "communication breakdowns" in a high-pressure FMCG environment?

Which action should you take?

Choose only one option

By directing the blame at one department without addressing systemic issues

By waiting for the issue to resolve itself

By avoiding direct communication and waiting for the issue to subside

By addressing the breakdown immediately, clarifying the information, and identifying communication gaps