Preview Questions Insurance Advisor | Role Specific Skill

Question 1: When selling a life insurance policy with a "child rider," what does this rider provide for the policyholder?

Which action should you take?

Choose only one option

Coverage for the policyholder's children at a reduced premium rate

Additional coverage for accidental death and dismemberment for children

Additional cash value accumulation for children's education

Enhanced death benefits for the policyholder's family

Question 2: If a key client's feedback highlights dissatisfaction with claims responsiveness, how can an advisor transform this criticism into a foundation for improved client relations?

Which action should you take?

Choose only one option

Ignoring the feedback and continuing as before

Offering a one-time premium discount without addressing process issues

Initiating a process review with claims partners, sharing the improvement plan with the client, and setting measurable benchmarks to regain their confidence

Dismissing the feedback as subjective

Question 3: In terms of compliance with insurance fraud prevention, what must an insurance advisor do?

Which action should you take?

Choose only one option

Ignore minor inconsistencies and continue the sales process

Only report fraud when a client requests assistance in doing so

Report any suspicious activity or fraud-related issues according to internal protocols

Proceed with sales without questioning unusual client behavior

Question 4: When recommending a policy for a client looking for tax-efficient investment options, which life insurance product is typically most appropriate?

Which action should you take?

Choose only one option

A whole life or universal life policy with a cash value accumulation feature

A basic auto insurance policy with optional life coverage

A term life insurance policy with no investment component

A homeowners insurance policy with a built-in savings plan

Question 5: How does ?underinsurance? impact risk assessment for property insurance?

Which action should you take?

Choose only one option

It reduces the cost of premiums for the insured

It increases the potential for full recovery of losses

It decreases the risk of damage to property

It increases the likelihood of clients experiencing significant financial loss in the event of a claim, which can affect future pricing

Question 6: What is the primary focus when identifying potential clients in the insurance industry?

Which action should you take?

Choose only one option

The client's current insurance provider and coverage options

The client's social media presence and connections

Understanding the client's financial goals, needs, and risk tolerance

The client's ability to pay the highest premium