Question 1: Which of the following is an appropriate use of process mapping in the chemical industry?
Which action should you take?
Question 2: What is the role of a "swimlane diagram" in process mapping?
Which action should you take?
Question 3: In a process mapping exercise, which symbol is used to represent a decision point in the process?
Which action should you take?
Question 4: What is a process sigma level, and how is it related to Six Sigma performance?
Which action should you take?
Question 5: In Six Sigma, what does the term "Critical to Quality (CTQ)" refer to?
Which action should you take?
Question 6: Which statistical tool is most often used in the "Analyze" phase of Six Sigma to study relationships between variables?
Which action should you take?