Preview Questions Relationship Manager | Role Specific Skill

Question 1: What is the most effective way to gain a client's trust when negotiating a complex financial product?

Which action should you take?

Choose only one option

Reducing the terms to make the deal sound more attractive

Providing a detailed breakdown of the product features and how it aligns with their goals

Focusing on the firm's reputation without addressing client needs

Offering the lowest price possible to secure their business

Question 2: How would you measure the impact of your relationship management strategy on the overall business performance in the BFSI sector?

Which action should you take?

Choose only one option

Focus only on revenue generation from individual clients

Ignore performance metrics and focus on day-to-day client servicing

Track client retention, portfolio growth, and cross-sell ratios

Only measure the number of new clients acquired

Question 3: When recommending exchange-traded funds (ETFs) to a client, which factor is most important to evaluate?

Which action should you take?

Choose only one option

Past performance over a 5-year period

Sector focus and liquidity

Dividend yield and tax efficiency

Expense ratio and tracking error

Question 4: When negotiating a corporate account deal in BFSI, what is the best way to maintain flexibility in your offer while still protecting your margins?

Which action should you take?

Choose only one option

Focus solely on the margin and ignore the client's needs

Reduce the service offerings significantly to lower costs

Stick to a single price point with no flexibility

Offer a mix of value-added services and tiered pricing that meets the client's needs without compromising margins

Question 5: When adjusting a portfolio for tax efficiency, which strategy is most appropriate for high-income clients?

Which action should you take?

Choose only one option

Maintaining a high percentage of bonds to reduce taxable income

Investing in high-dividend stocks to maximize income

Tax-loss harvesting and investing in tax-deferred accounts

Concentrating investments in equities for capital appreciation

Question 6: Which financial product is most suitable for a client seeking both life insurance and investment benefits in BFSI?

Which action should you take?

Choose only one option

Whole life insurance

Unit-linked insurance plans (ULIPs)

Endowment policies

Term life insurance